Using Paw & Ever

Terms of Service

Last updated July 16, 2026

Accounts and eligibility

You are responsible for accurate account information and for keeping your sign-in credentials secure. You must have the right to upload and use any photos, stories, names, or other content you submit.

Personalized designs

Photo analysis and generated suggestions support the design process but may not be exact. Review names, engraving, materials, and other choices before ordering. Product appearance may vary slightly because keepsakes are personalized and hand-finished.

Orders and payment

Prices, delivery estimates, taxes, and available payment methods are shown during checkout. An order is accepted when we confirm it. We may contact you if a submitted design cannot be produced safely or accurately.

Community content

If you publish a story or comment, you give Paw & Ever permission to display it on the Memory Wall. Do not post unlawful, abusive, infringing, or private content about another person.

Service availability

We work to keep the service available and secure, but features may change or be interrupted. Nothing in these terms limits rights that cannot legally be limited in your location.

Questions

For questions about these terms or an order, contact us through the Help Center.